At Citibank, I created user stories and test cases, managed defects, and coordinated with other Product Owners to align customer journeys and dependent backlogs. I also introduced and launched Robotics for commercial cards users.
As a Senior UAT Tester-Officer at Citibank, I created test plans and scripts, prepared test data, and reported test results. During my career break, I assisted nonprofit organizations with ongoing initiatives and launched projects at Baylor Corrections Center to support inmates’ learning and transition.

