Fayth Godbold
@faythgodbold
Detail-oriented office administration assistant with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated office administration assistant with a Bachelor’s degree in Psychology from Indiana State University. My experience includes working at LotusLove Airbnb, where I supported the owner by managing clerical duties, handling sensitive information, and maintaining client confidentiality. I take pride in my ability to streamline office operations and ensure a smooth workflow.
In addition to my administrative skills, I have a strong background in customer service from my roles at Shoe Show and Family Dollar. I excel in understanding customer needs and resolving concerns effectively. My experience as a Support Agent for Chegg has further honed my communication and collaborative skills, allowing me to assist customers efficiently in a remote environment.
Experience
Work history, roles, and key accomplishments
Office Administration Assistant
LotusLove Airbnb
Jun 2022 - Jul 2024 (2 years 1 month)
Assisted the owner/superhost with clerical duties, including typing, filing, sorting mail, and operating office equipment. Managed tenant interactions, reviewed lease agreements, processed payments, updated client files, and handled social media accounts.
Key Holder
Shoe Show
Jan 2022 - May 2022 (4 months)
Managed store operations, including opening and closing procedures, register counts, and bank deposits. Provided customer service, handled sales transactions, processed returns, and resolved customer concerns.
Support Agent
Chegg
May 2021 - Dec 2021 (7 months)
Provided online customer support to users, addressing inquiries and resolving technical or service-related issues efficiently.
Sales Associate
Family Dollar
Jul 2016 - Sep 2017 (1 year 2 months)
Assisted customers with their needs, processed sales transactions, and handled returns. Maintained store records, issued receipts, and performed item recovery.
Education
Degrees, certifications, and relevant coursework
Indiana State University
Bachelor’s of science, Psychology
Grade: 3.5
Completed a Bachelor of Science degree focusing on Psychology. Studied core psychological principles and theories.
Ivy Tech Community College
Associate of Science, General Studies
Obtained an Associate of Science degree in General Studies. Focused on foundational coursework across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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