Open to opportunities

Favour Okafor

@favourokafor3

Message

I streamline executive operations and deliver responsive multichannel customer support.

Nigeria

Message

What I'm looking for

I'm looking for a remote administrative or customer-support role where I can coordinate operations, manage executive priorities, deliver excellent client communication, and support international teams across US, UK, and global time zones.

I've supported executives and customers at Skilled Support Solution, Solution Innovation, and Scotfields Production, managing calendars, travel, correspondence, office operations, and multichannel support. I trained five new representatives at Skilled Support Solution, helping improve team response time by 20%.

I work confidently across HubSpot, Zendesk, Freshdesk, Intercom, Google Workspace, Microsoft Office, Slack, Zoom, Trello, and other remote-team tools. I'm trusted with confidential information and bring a calm, solutions-focused approach to competing priorities, customer queries, and day-to-day coordination.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Skilled Support Solution

Feb 2026 - Mar 2026 (1 month)

Streamlined executive calendar management and meeting scheduling, managed high-volume email correspondence, and mentored 5 new representatives, improving team response time by 20%.

Calendar Management Email Management Mentor Team Leadership