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Miminee Ruth

@mimineeruth

Reliable virtual assistant skilled in remote admin support, customer service, and executive coordination.

Nigeria
Message

What I'm looking for

I seek remote roles providing executive and administrative support where I can use calendar/inbox management, customer service, and project coordination to streamline operations.

I am a reliable and resourceful Virtual Assistant with strong experience in remote administrative support, customer service, and project coordination. I have managed inboxes and calendars, handled customer inquiries via Zendesk and Intercom, coordinated travel and logistics, and produced research and meeting materials to support executives.

I consistently deliver organized, timely support—scheduling up to 15 meetings weekly across time zones, resolving 40+ customer emails daily with a 95% satisfaction rating, and managing executive travel and team communications. I am proficient with tools like Slack, Zoom, ClickUp, Zapier, Zendesk, Intercom, and Google Workspace, and I prioritize confidentiality, proactive problem solving, and clear communication.

Experience

Work history, roles, and key accomplishments

KT

Customer Service Executive

Kel Technologies

Apr 2015 - Dec 2017 (2 years 8 months)

Handled 40+ customer emails daily via Zendesk and Gmail with a 95% satisfaction rating, managed live chat during product launches using Intercom, and developed the customer FAQ to reduce recurring inquiries.

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt logoUH

University of Port Harcourt

Linguistics and Communication

Studied Linguistics and Communication at the University of Port Harcourt.

Tech stack

Software and tools used professionally

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