Miminee Ruth
@mimineeruth
Reliable virtual assistant skilled in remote admin support, customer service, and executive coordination.
What I'm looking for
I am a reliable and resourceful Virtual Assistant with strong experience in remote administrative support, customer service, and project coordination. I have managed inboxes and calendars, handled customer inquiries via Zendesk and Intercom, coordinated travel and logistics, and produced research and meeting materials to support executives.
I consistently deliver organized, timely support—scheduling up to 15 meetings weekly across time zones, resolving 40+ customer emails daily with a 95% satisfaction rating, and managing executive travel and team communications. I am proficient with tools like Slack, Zoom, ClickUp, Zapier, Zendesk, Intercom, and Google Workspace, and I prioritize confidentiality, proactive problem solving, and clear communication.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
The Sill
Feb 2024 - Dec 2024 (10 months)
Managed CEO's Google Calendar and coordinated up to 15 meetings weekly across time zones, conducted market research for strategy presentations, and organized travel and meeting logistics to improve executive efficiency.
Customer Service Executive
Kel Technologies
Apr 2015 - Dec 2017 (2 years 8 months)
Handled 40+ customer emails daily via Zendesk and Gmail with a 95% satisfaction rating, managed live chat during product launches using Intercom, and developed the customer FAQ to reduce recurring inquiries.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Linguistics and Communication
Studied Linguistics and Communication at the University of Port Harcourt.
Availability
Location
Authorized to work in
Job categories
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