Favour Ogheneviroro
@favourogheneviroro
Experienced outbound sales and customer service specialist with technical support expertise.
NigeriaWhat I'm looking for
I am a results-driven customer service and outbound sales professional with over three years of remote experience supporting clients, pre-qualifying leads, and resolving technical issues for iOS/macOS users.
I consistently maintain clear, confident, and professional communication, handle objections calmly, and manage high-volume outbound call campaigns while keeping detailed CRM records and achieving strong conversion and retention outcomes.
I am reliable, flexible, and available for full-time remote shifts across time zones, with hands-on experience using HubSpot, Salesforce, ADP Core, Microsoft Teams, Zoom, and Google Workspace.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
Transcom Worldwide
Mar 2025 - Nov 2025 (8 months)
Delivered iOS and macOS technical support under AppleCare, managing 30+ daily client interactions and maintaining detailed CRM records to achieve high first-contact resolution.
Support Specialist
Pips Genius Forex Academy
Nov 2023 - Feb 2024 (3 months)
Provided onboarding and proactive customer engagement for Forex training participants, achieving a 95% first-response resolution rate and improving client retention through empathetic support.
Outbound Sales Specialist
Kirby Company
Apr 2023 - Sep 2023 (5 months)
Conducted 40+ outbound sales calls daily to pre-qualify prospects, exceeded monthly sales targets by 120% and ranked among top agents for lead-to-appointment conversion.
Education
Degrees, certifications, and relevant coursework
RURivers State University
Bachelor of Science, Geology
Completed a Bachelor of Science in Geology at Rivers State University, graduating in 2023.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Favour ?
You can contact Favour and 90k+ other talented remote workers on Himalayas.
Message FavourFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
