Favour Odoemelam

I am a results-driven Customer Insights Analyst with a strong analytical background and a passion for uncovering actionable insights from data. My experience spans various roles where I have utilized my expertise in customer data analysis to drive business growth and enhance customer experiences. At Sycamorenig Ltd, I analyzed customer interaction data to provide personalized recommendations, significantly improving customer satisfaction and fostering strong relationships through data-driven insights.

In my previous role as a Customer Experience Ambassador at Inasync, I designed a customer feedback system that led to a 15% increase in satisfaction within six months. My ability to leverage data for retention programs and complaint reduction has consistently resulted in improved customer loyalty and service quality. I am committed to supporting data-driven decision-making and contributing to the strategic development of customer-centric initiatives.