Favour Adeoye
@favouradeoye
Dedicated Virtual Assistant with 7+ years of administrative expertise.
What I'm looking for
I am a dedicated and highly-skilled Virtual Assistant with over 7 years of experience in providing top-tier administrative, technical, and customer support services. My training from ALX Africa has equipped me with the skills to streamline operations, manage schedules, handle customer inquiries, and optimize digital workflows. I pride myself on my proficiency in various business support tools and my ability to solve problems efficiently, ensuring organization and seamless communication.
Throughout my career, I have held various roles that have honed my skills in managing executive calendars, providing technical support, and enhancing customer experiences. At Lajubutterflies in the UK, I managed executive schedules and coordinated with multiple teams to ensure project timelines were met. My experience at Emmivron Fintech Company in Nigeria allowed me to provide troubleshooting assistance and educate users on best practices, while my role as a Customer Care Representative at Peace Fashion Hub sharpened my ability to resolve customer complaints effectively. I am passionate about leveraging my skills to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Personal/Executive Assistant
Lajubutterflies
Feb 2023 - Apr 2025 (2 years 2 months)
Managed executive calendars, appointments, and travel arrangements. Handled confidential correspondence and prioritized emails. Organized meetings, prepared agendas, and took minutes. Conducted research and compiled reports for decision-making.
Technical Support Officer
Emmivron Fintech Company
Jan 2020 - Nov 2022 (2 years 10 months)
Provided troubleshooting assistance for software and hardware issues. Assisted customers with installation, configuration, and usage of company tools. Monitored and resolved technical tickets via email, chat, and calls.
Customer Care Representative
Peace Fashion Hub
Sep 2018 - Oct 2019 (1 year 1 month)
Responded promptly to customer inquiries via phone, email, and chat. Provided product and service information to customers. Resolved customer complaints and escalated issues when necessary.
Social Media Manager
Marvingale Event Center
Jul 2017 - Jun 2018 (11 months)
Developed and implemented social media strategies across platforms. Created engaging content, graphics, and videos for brand promotion. Monitored analytics and optimized posts for engagement.
Virtual Administrative Assistant
Elite Online Business Solutions
Jan 2016 - Jan 2017 (1 year)
Managed daily administrative operations and virtual office tasks. Handled invoicing, bookkeeping, and financial tracking. Organized and updated business records and databases.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Agricultural and Bio-resources Engineering
Studied Agricultural and Bio-resources Engineering, focusing on the application of engineering principles to agricultural production and processing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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