Favel Amelia LinawaganFL
Looking for a job

Favel Amelia Linawagan

@favelamelialinawagan

Seasoned Customer Care Representative with exceptional service skills

Philippines

What I'm looking for

Seeking a challenging role that utilizes my exceptional customer service skills and experience in social media management to drive business growth and customer satisfaction.

As a seasoned Customer Care Representative with over six years of dedicated experience and an additional two years working as an Executive Assistant, I bring a wealth of expertise in delivering exceptional service and facilitating seamless communication. Throughout my customer-centric journey, I have honed my skills in understanding and addressing the unique needs of clients, ensuring their satisfaction and fostering lasting relationships.

With a strong background in customer care and social media management, I have developed a unique ability to effectively communicate with clients and provide personalized solutions to their needs. My experience in conducting surveys and managing social media accounts has further enhanced my skills in data analysis and content creation.

I am a dedicated and results-driven professional with a strong passion for delivering exceptional service and building lasting relationships. I am confident in my ability to make a positive impact in any organization and contribute to its success.

Experience

Work history, roles, and key accomplishments

VI

Virtual Assistant

VA Ulises Gomez Agency (Farmers Insurance)

Nov 2021 - Mar 2023 (1 year 4 months)

Reached out to existing policyholders and scheduled appointments through cold calling.

BS

Customer Care Representative

BSC, VISA, and SPRINT

Jan 2010 - Jan 2016 (6 years)

Worked as an Insurance and Payment Specialist in the Anti-Fraud Department, providing customer care.

Education

Degrees, certifications, and relevant coursework

Favel Amelia hasn't added their education

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Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

0-0 USD

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Favel Amelia Linawagan - Virtual Assistant - VA Ulises Gomez Agency (Farmers Insurance) | Himalayas