Open to opportunities

Fatoumata Magassa

@fatoumatamagassa

Message

Bilingual customer relations and sales coach skilled in communication, organization, and remote work.

South Africa

Message

What I'm looking for

I seek remote or part-time roles in customer relations or sales coaching with a collaborative culture, clear communication, and opportunities to apply my organizational and coaching skills.

I am a motivated, bilingual (French and English) customer relations and sales coach with proven experience training sales teams, resolving client issues, and delivering efficient customer care in telecommunications. I combine strong communication skills with reliability, diplomacy, and a detail-oriented approach to achieve measurable improvements in customer satisfaction.

I also bring extensive household management and project experience—managing administrative and educational coordination, organizing tasks, and delivering interior design projects on limited budgets. I am open to international remote roles (Europe/United States) and part-time opportunities in South Africa, and I prioritize responsiveness, organization, and practical problem-solving.

Experience

Work history, roles, and key accomplishments

Household Manager

Private Household

Jan 2015 - Jan 2025 (10 years)

Managed administrative and educational follow-up for a family, organized daily tasks and coordinated with service providers, improving household efficiency over a 10-year period.

Scheduling Administrative Support Time Management Multitasking Budgeting

Sales Coach

Telecommunications Company

Trained and supported sales teams and managed customer relations, resolving client issues and improving service efficiency; recognized by clients for excellent customer care.

Sales Coaching Customer Relationship Management Communication Problem Solving