Himalayas logo
FO
Open to opportunities

Fatma Osama

@fatmaosama

Public relations professional experienced in customer care and team leadership.

Zimbabwe
Message

What I'm looking for

I am seeking roles where I can use my PR and customer-service experience, lead teams, and solve client issues in a collaborative, growth-oriented environment.

I am a public relations and customer service professional with progressive experience in PR and telecom/customer support roles, promoted through responsibilities at Foxsport, Teleperformance and Concentrix.

At Foxsport I advanced from public relations representative to public relations manager, and at Teleperformance I worked on a billing account and was promoted to subject matter expert supporting Mohandiseen–Giza.

I work well under pressure, independently or in teams, and bring strong client-facing, communication and leadership skills developed across media and contact-center environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

OU

October 6 University

English

Gap year student in the Faculty of Education, English Department at October 6 University.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Fatma Osama - Customer Service Specialist - Concentrix | Himalayas