Looking for a job

Fatimazahrae Halim

@fatimazahraehalim

Message

I improve customer relationships, internal processes, and business performance through management and analysis.

Morocco

Message

What I'm looking for

I'm seeking a management role where I can apply my analytical mindset, leadership, and project-management knowledge to contribute to company success while continuing to develop professionally.

At Concentrix, I manage customer relationships, resolve problems, and analyze customer needs to improve internal processes and service quality.

Through a management and project management internship at Établissement Privé Les Hirondelles, I contributed to management strategies, financial performance analysis, cost-optimization recommendations, and human-resources performance tracking.

With a degree in management and a background in economics, I bring project management, leadership, strategic analysis, and digital marketing insight to a future management role.

Experience

Work history, roles, and key accomplishments

Current

Agente Conseillère Clientèle

Current

Concentrix

Nov 2024 - Present (1 year 10 months)

Manages client relations and resolves issues, analyzes customer needs, and improves internal processes. Develops loyalty strategies and optimizes service delivery.

Customer Service Problem Solving Client Relations Process Improvement Loyalty Strategy

Stage en Management et Gestion de Projet

Établissement Privé Les Hirondelles

Jan 2023 - Dec 2024 (1 year 11 months)

Participated in developing and implementing management strategies, analyzed financial performance, and provided recommendations to optimize costs. Contributed to human resources management and performance monitoring.

Management Project Management Financial Analysis Cost Optimization Human Resources