Fathi Abdulahi
@fathiabdulahi
Dedicated IT professional with experience in childcare management and customer service.
United StatesWhat I'm looking for
As a detail-oriented and customer-focused individual, I have developed a unique blend of skills in IT, childcare management, and customer service. With experience in diagnosing and resolving hardware and software issues, I am confident in my ability to ensure optimal performance and minimal downtime. My experience in childcare management has taught me the importance of effective communication and partnership with parents to support the growth and well-being of children.
In my previous roles, I have demonstrated my ability to work efficiently in fast-paced environments, think critically, and prioritize tasks to meet deadlines. I am excited to leverage my skills and experience to make a positive impact in a new role.
I am currently pursuing a degree in Cloud Computing from Western Governors University, which has further enhanced my technical skills and knowledge. I am eager to apply my skills and experience to drive success in a dynamic and innovative environment.
Experience
Work history, roles, and key accomplishments
Director
Maandeeq Childcare
Jan 2023 - Present (2 years 4 months)
Developed and implemented age-appropriate curriculum and activities to promote learning and development for children in the daycare. Collaborated with parents to establish strong communication and partnerships in supporting the growth and well-being of the children.
Security Officer
Securitas
May 2019 - Aug 2019 (3 months)
Implemented and maintained physical security measures to protect data center facilities and assets, including access control, surveillance systems, and security patrols.
Ramp Agent
Envoy Air
Aug 2019 - Feb 2020 (6 months)
Ensured smooth check-in and boarding processes, achieving high levels of customer satisfaction. Adhered to all safety regulations and procedures, resulting in zero safety incidents or violations during tenure.
IT Support Technician
Global Mall
Aug 2020 - Dec 2022 (2 years 4 months)
Diagnosed and resolved hardware/software issues, ensuring minimal downtime and optimal performance. Installed, configured, and maintained hardware components such as servers, routers, and workstations, ensuring they met organizational needs.
Education
Degrees, certifications, and relevant coursework
Fathi hasn't added their education
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Location
United StatesAuthorized to work in
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