Open to opportunities

Farrukh Yousaf

@farrukhyousaf

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Client relations and project management professional delivering insurance client success and telecom projects at scale.

Pakistan

Message

What I'm looking for

I’m seeking a part-time managerial or client-facing role where my strong communication, analytical, and organizational skills add immediate value—bringing proven results from client relations, insurance operations, and large-scale project delivery.

I’m a results-driven Client Relations & Project Management professional with 6+ years of cross-functional experience across project management, client relations, insurance operations, and B2B sales. I currently serve as Sr. Client Relations Executive at EDGE (US), managing a portfolio of 100+ clients for a major insurance agency.

In my client-facing role, I manage the full policy lifecycle—issuance, cancellations, reinstatements, renewals, audits, and compliance checks—while conducting MVR reporting and maintaining accurate driver risk records. I also oversee end-to-end claims management, tracking detailed client claim files to ensure timely follow-ups and coverage continuity.

Earlier, I exceeded sales quotas in fast-paced SaaS environments as an Account Executive at Motive, driving SMB segment sales through product demos, presale consultations, and full pipeline management. I used Salesforce CRM and SalesLoft to manage prospecting through contract closure, handling high-volume outbound and inbound calls.

Before sales and insurance operations, I led large-scale telecom rollout delivery at Huawei Technologies, successfully delivering across 1,000+ network sites for clients including Zain, Ooredoo, STC, DU, Ufone, and Globe/PLDT. I bring master planning, revenue forecasting, milestone SLA tracking, risk management, and supply chain coordination—backed by a Master’s in Project Management and a Bachelor’s in Computer Sciences—plus the communication discipline needed to keep stakeholders aligned.

Experience

Work history, roles, and key accomplishments

Current

Client Relations Executive

Current

Edge

Dec 2023 - Present (2 years 6 months)

Serve as Client Relations Executive for Ellerbrock-Norris, managing 100+ active insurance clients and overseeing full policy lifecycle (issuance, renewals, cancellations, reinstatements, and audits). Handle MVR reporting, maintain driver risk records, and manage end-to-end claims follow-ups while coordinating with insurance carriers.

Client Relations Policy Lifecycle Claims Management MVR Reporting Renewals Insurance Coordination Employee Benefits Administration

Account Executive

Motive

Oct 2022 - Nov 2023 (1 year 1 month)

Drove SMB B2B SaaS sales for a fleet management platform, consistently achieving individual and team quotas through presale consultations and product demos. Managed pipelines from prospecting through contract closure, handling high-volume outbound/inbound outreach and negotiating new customer contracts using Salesforce and SalesLoft.

B2B SaaS Sales Sales Prospecting Product Demos Sales Pipeline Management Contract Negotiation Salesforce CRM SalesLoft

Project Control & Supply

Huawei Technologies Pakistan

Sep 2020 - Oct 2022 (2 years 1 month)

Led end-to-end project control for telecom rollout programs, delivering across 1,000+ network sites for clients including Zain, Ooredoo, STC, DU, Ufone, and Globe/PLDT. Owned master rollout planning, revenue forecasting, milestone SLA/KPI tracking via dashboards, and supply chain operations from equipment configuration to warehouse-to-site delivery.

Telecom Rollout Project Control master planning Revenue Forecasting Milestone SLAs KPI Tracking Risk Assumption Logging Supply Chain Management ERP Submissions

Teaching Faculty

The Lynx School

Sep 2019 - Aug 2020 (11 months)

Taught Mathematics and Computer Science to elementary students using virtual instruction via Zoom and MS Teams. Maintained student records, conducted examinations, and provided academic counseling and support.

Mathematics Instruction Computer Science Instruction Virtual Teaching Exam Administration Academic Counseling

Lead Researcher

Prosol Partners

Mar 2019 - Jul 2019 (4 months)

Built and maintained sales lead records by sourcing company profiles and mining contact data using LinkedIn and data tools. Supported lead generation by maintaining organized prospect data for downstream outreach.

Lead Sourcing

Jr. Software QA Officer

IVY Interactive

Feb 2018 - Jan 2019 (11 months)

Performed end-user testing of mobile and desktop applications, identifying, documenting, and reporting bugs and malfunctions. Contributed to application quality by producing clear issue reports for resolution.

User Testing Mobile Application Testing Desktop Application Testing Bug Reporting Defect Documentation