Farheen Patel
@farheenpatel
Customer Service Representative at Silverspoon GTA Sheppard, resolving customer complaints and processing orders across three delivery platforms.
CanadaWhat I'm looking for
At Silverspoon GTA Sheppard, I handle front-line customer service for a high-volume takeout restaurant, helping customers in person and by phone. I resolve complaints and de-escalate issues to support customer satisfaction.
I also pack and weigh food, operate the cash register, process payments, and manage online orders through Uber Eats, DoorDash, and SkipTheDishes. My background includes a Diploma in Computer Programming and a Bachelor of Computer Applications.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Silverspoon GTA Sheppard
Jan 2022 - Present (4 years 9 months)
Front-line customer service at a high-volume takeout restaurant, handling in-person and phone interactions. Resolved customer complaints and processed online orders across multiple delivery platforms.
Education
Degrees, certifications, and relevant coursework
Seneca College
Diploma, Computer Programming
2022 - 2024
Diploma in Computer Programming from Seneca College, Toronto, ON, from 2022 to 2024.
MKICS College
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications (BCA) from MKICS College, Gujarat, India.
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
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