FMFarhan Momen
@farhanmomen
Diligent professional with expertise in security and customer service.
United KingdomWhat I'm looking for
I am a diligent and adaptable professional with a proven track record in customer service, security, and interpreting. My recent role as a dedicated security guard at a hotel catering to asylum seekers showcases my commitment to ensuring the safety and security of premises. I excel in maintaining composure during challenging situations under pressure, leveraging my exceptional communication, teamwork, and organizational skills.
In my current position as a Residential Security Officer, I effectively interpret Somali and French languages to facilitate communication between service users and housing officers, fostering trust and understanding. My experience spans various roles, including front desk security and customer service, where I consistently achieved productivity goals and ensured compliance with regulations. I am now actively seeking a new opportunity with a reputable employer that values dedication, competence, and loyalty.
Experience
Work history, roles, and key accomplishments
Residential Security Officer
Securitas
Oct 2023 - Present (1 year 7 months)
Responsible for ensuring property access authorization, interpreting languages for effective communication between service users and staff, and monitoring key access points. Committed to addressing security concerns and maintaining a safe environment for asylum seekers.
Front Desk Security
Crown Security Solutions Ltd
Oct 2020 - Oct 2023 (3 years)
Managed visitor identification verification, monitored site materials to prevent theft, and ensured compliance with fire regulations. Operated effectively under pressure while coordinating with local authorities.
Process Executive
Cognizant Technology Solutions Ireland Ltd
May 2019 - Feb 2020 (9 months)
Provided customer service and technical support for geo requests, ensuring compliance with Facebook policies while achieving productivity goals and identifying policy gaps.
Content Reviewer
Arvato CRM Solutions
Sep 2018 - May 2019 (8 months)
Evaluated online content for policy compliance, maintained productivity, and participated in client meetings to provide recommendations based on findings.
Front Desk Security/Concierge
Magpie Security Ltd
Aug 2016 - Jul 2018 (1 year 11 months)
Coordinated with law enforcement, monitored CCTV footage, and enforced safety regulations while addressing resident requests and investigating disturbances.
E-commerce Customer Service Representative
VF Northern Europe Ltd
Jan 2016 - Jul 2016 (6 months)
Provided customer support for order management and inquiries, ensuring timely processing of orders and fostering customer loyalty through follow-up communications.
Education
Degrees, certifications, and relevant coursework
SUSheffield Hallam University
Diploma of Higher Education, Planning and Transport
2009 - 2011
Completed a Diploma of Higher Education in Planning and Transport, focusing on the principles and practices of planning and transport systems.
CNCastle College Nottingham
Access to Higher Education Diploma, Social Sciences
2007 - 2008
Achieved an Access to Higher Education Diploma in Social Sciences, providing foundational knowledge in social science disciplines.
Availability
Location
United KingdomAuthorized to work in
Job categories
Interested in hiring Farhan?
You can contact Farhan and 90k+ other talented remote workers on Himalayas.
Message FarhanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
