FS
Looking for a job

Farah Smidt

@farahsmidt

I have international call center experience in chat, email and calls.

South Africa

What I'm looking for

I am looking for a job in a field that I can use my customer service experience as well as my technical experience. I feel that I would love a change in career path to something that is less customer facing.

My name is Farah. I have international call center experience in chat, email and calls. Most of my experience is in technical troubleshooting but I have a strong interest in IT. I have a certificate in AI Applications and I am currently enrolled in a course with Microsoft in Data Science. I am determined to find a position that better fits my long term objections and where I can contribute to the best of my ability.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Certificate, Microsoft 365

0

Completed a certificate program focused on Microsoft 365. Gained proficiency in various Microsoft 365 applications and services.

PS

Portland High School

High School Diploma, General Studies

0

Completed high school education, fulfilling all requirements for graduation. Developed foundational knowledge across various subjects.

VP

Virtual Certificate Program

Certificate, Virtual Studies

Completed a virtual certificate program.

UN

Unknown

Certificate, Prompt Engineering for AI Applications

0

Completed a certificate program focused on prompt engineering for AI applications. Gained expertise in designing and optimizing prompts to enhance AI model performance and output quality.

Tech stack

Software and tools used professionally

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Farah Smidt - XR Technical Specialist - Meta | Himalayas