Looking for a job

Isaac Efomi

@isaacefomi

Message

I’m a sales development representative at Delivery.com

South Africa

Message

What I'm looking for

I am currently looking expand my experience in data entry, and B2B customer success.

I'm an analytical thinker who very close attention to detail. I approach life with practicality and humility, always seeking to improve and serve others to the best of my ability. I have over 2 and a half years of experience in sales development, customer service, and B2B support.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Delivery.com LLC

Dec 2023 - Present (2 years 6 months)

I was once again promoted to a sales development position due to my excellent adaptation to B2B support and maintaining relationships with our clients which was well equipped with my customer service background. I now recruit new merchants on the platform, maintaining relationships with the merchants, data analytics to assist them to generate more revenue on the platform & cold calling.

Salesforce Groove B2B Support B2B Sales Sales

Customer success agent

Delivery.com LLC

Sep 2021 - Aug 2022 (11 months)

Delivery.com is a third party online platform and suite of mobile apps that enables users to order from local restaurants and stores for on-demand delivery. I joined the team as a customer service agent to ensure all customer complaints are handled with urgency as well as basic merchant support duties.

Merchant Success Representative

Delivery.com LLC

Aug 2022 - Present (3 years 10 months)

I received a promotion from my previous customer service role to full time B2B support. Directly dealing with merchants on the Delivery.com platform. I was equipped with salesforce software, groove.co using it to maintain relationships with merchants. Sign up new accounts for merchants & solving their issues and queries, this also included financial queries.

Administration B2B B2B Support