I am currently looking expand my experience in data entry, and B2B customer success.
Isaac Efomi
@isaacefomi
I’m a sales development representative at Delivery.com
South AfricaWhat I'm looking for
I'm an analytical thinker who very close attention to detail. I approach life with practicality and humility, always seeking to improve and serve others to the best of my ability. I have over 2 and a half years of experience in sales development, customer service, and B2B support.
Experience
Sales Development Representative
Delivery.com LLC
Dec 2023 - Present (6 months)
I was once again promoted to a sales development position due to my excellent adaptation to B2B support and maintaining relationships with our clients which was well equipped with my customer service background. I now recruit new merchants on the platform, maintaining relationships with the merchants, data analytics to assist them to generate more revenue on the platform & cold calling.
Merchant Success Representative
Delivery.com LLC
Aug 2022 - Present (1 year 10 months)
I received a promotion from my previous customer service role to full time B2B support. Directly dealing with merchants on the Delivery.com platform. I was equipped with salesforce software, groove.co using it to maintain relationships with merchants. Sign up new accounts for merchants & solving their issues and queries, this also included financial queries.
Customer success agent
Delivery.com LLC
Sep 2021 - Aug 2022 (11 months)
Delivery.com is a third party online platform and suite of mobile apps that enables users to order from local restaurants and stores for on-demand delivery. I joined the team as a customer service agent to ensure all customer complaints are handled with urgency as well as basic merchant support duties.
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