Open to opportunities

Farah Charkawi

@farahcharkawi

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Call Center Marketing Agent focused on customer communication, outbound sales, and objection-handling.

Lebanon

Message

What I'm looking for

I’m looking for a dynamic company where I can handle customer inquiries, run outbound marketing calls, and strengthen my sales skills. I want a team environment that values clear communication, organization, and continuous learning.

I’m a customer-focused Call Center Marketing Agent with experience promoting services through outbound marketing calls. I communicate offers clearly, handle client inquiries, and work to maintain positive customer relationships.

In my recent role at Riada Company (Tripoli), I conducted outbound marketing calls, explained company services, and persuaded customers while handling objections professionally. I also maintained call records and customer information to keep communications accurate and organized.

I’m a fast learner with strong communication, teamwork, and organization skills. I enjoy solving problems in real time and improving my performance through preparation, time management, and continuous learning.

Experience

Work history, roles, and key accomplishments

Call Center Marketing Agent

Riada Company

Jan 2024 - Jan 2025 (1 year)

Conducted outbound marketing calls to promote company services, clearly explaining offers to potential clients and handling objections professionally. Maintained accurate call records and customer information while sustaining positive customer relationships.

Outbound Calling Sales Objection Handling Data Entry Microsoft Excel Microsoft Word Microsoft PowerPoint Teamwork Time Management