Open to opportunities

Fanta Kaba

@fantakaba

Message

I build strong customer relationships through sales, communication, coordination, and responsive service.

Zambia

Message

What I'm looking for

I'm looking for a remote Account Manager opportunity where I can build customer relationships, apply my sales and communication skills, solve problems, and continue developing professionally.

I've managed clothing and beverage sales in Lusaka, handling customer enquiries, orders, follow-up, stock, pricing, and social media promotion.

As a class representative at Lusaka Apex Medical University, I represented student concerns, coordinated communication with academic staff, organized class responsibilities, and helped resolve misunderstandings. My physiotherapy clinical experience has also strengthened my patient communication, documentation, teamwork, confidentiality, and ability to adapt to individual needs.

I'm seeking a remote Account Manager opportunity where I can apply my customer service, relationship management, sales, and problem-solving skills while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Community Outreach Volunteer

Current

Community/Physiotherapy Outreach

Dec 2025 - Present (8 months)

Participated in community-focused activities aimed at supporting and educating community members. Collaborated with other volunteers to deliver activities responsibly.

Teamwork Empathy Problem Solving

Physiotherapy Clinical Experience

Lusaka, Zambia

Jun 2024 - Dec 2026 (2 years 6 months)

Communicated with patients and healthcare professionals professionally. Assisted with patient assessment, rehabilitation activities, education, and follow-up under supervision.

Patient Communication Assessments Rehabilitation Documentation Teamwork

Small Business Owner

Clothing & Beverage Sales

Jan 2022 - Dec 2022 (11 months)

Managed customer interactions from enquiries through sales and follow-up. Promoted products through personal networks and social media, and managed stock, pricing, and customer requests.

Customer Service Sales Social Media Organization Problem Solving

Class Representative

Lusaka Apex Medical University

Jan 2021 - Dec 2022 (1 year 11 months)

Represented students and communicated concerns, information, and feedback between students and academic staff. Coordinated communication and helped organize class activities and responsibilities.

Leadership Organization Interpersonal Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

Lusaka Apex Medical University

Bachelor's Degree/Diploma, Physiotherapy

Pursuing a Bachelor's Degree/Diploma in Physiotherapy, with coursework in patient communication, assessment, rehabilitation planning, teamwork, documentation, professional ethics, and health education.