Faizan Rakin

I’m a Product Manager building and scaling fintech platforms for both consumer and enterprise use cases. I focus on API-first, workflow-driven products, then translate strategy into roadmap execution—driving adoption, funnel conversion, and platform reliability across large-scale banking systems.

Most recently, I owned Phase 1 of the Commercial Dashboard at Alkami Technology, supporting 280 financial institutions and 20.9M+ registered users. I led a cross-functional squad of 11 engineers, delivered 100+ story points per sprint, and built a multi-layout configuration system that reduced layout-related defects by 30%.

I also defined end-to-end behavior for commercial approvals—ACH, wires, and transfers—covering entitlements, navigation, concurrency, and error handling. To drive platform adoption, I identified 60% underutilization of Secure Forms and led Phase 1 expansion, including secure data egress using existing APIs and regression automation that cut QA cycle time by 60% (7 → 2 days).

Earlier at ICICI Bank, I launched and scaled the iShop marketplace from 0 to 75Cr+ GMV in 90 days, reaching 40K+ users and 57K+ transactions. I used SQL, Power BI, and Adobe Analytics to improve conversion by 18%, increase repeat usage by 22%, and raise app ratings from 3.8 to 4.4 through 10+ major releases.