Faiza Ahmed
@faizaahmed
I am an experienced administrator skilled in HR processes, payroll, and data-driven reporting.
United KingdomWhat I'm looking for
I am a highly organised administrator with over five years of experience in busy office environments. I combine meticulous data collection and input with analytical problem-solving developed during an LLB in Law, and I run high-quality reports using SAP and other systems.
At Leeds City Council and Asda I processed invoices, managed escalations, maintained productivity (over 95%) and accuracy (98%), and authored guidance to simplify manual sick-pay processes. I provide customer-focused service, resolve pay and absence queries, and proactively implement process improvements to support teams and stakeholders.
Experience
Work history, roles, and key accomplishments
LCEmployment Services Administrator
Leeds City Council
Sep 2024 - Present (1 year)
Process and verify high-value invoices and maintain SAP reports (school triggers) to ensure timely notifications; calculate SSP/occupational sick pay and manage shared and escalations inboxes to resolve pay queries and prioritise cut-off cases.
Managed ticket-based HR workflows (holidays, sickness, wages) with >95% productivity and 98% accuracy on dashboard; investigated and resolved payroll and absence queries using PeopleSoft and liaised with management to address process issues.
ULStudent Host
University of Leeds
Nov 2013 - Nov 2015 (2 years)
Led and motivated groups of prospective students, organised events and lunches, and delivered presentations on revision and stress management to raise aspirations for further education.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Leeds
Bachelor of Laws (LLB), Law
2012 - 2016
Grade: 2:1
Activities and societies: Visited the European Court of Justice in Luxembourg in February 2014 and attended a seminar on the case 'Google v Spain'.
Completed a Bachelor of Laws (LLB) at the University of Leeds, graduating with a 2:1 in July 2016.
Notre Dame Sixth Form College
A-Levels, English Literature; Law; Psychology
2010 - 2012
Grade: English Literature: A; Law: A; Psychology: A
Completed A-Levels in English Literature (A), Law (A), and Psychology (A) at Notre Dame Sixth Form College from 2010 to 2012.
Roundhay High School
GCSEs, Multiple subjects
2005 - 2010
Grade: 10.5 subjects grade A* - B
Completed GCSEs (10.5 subjects) at Roundhay High School in 2010 with grades A*–B.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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