Faithy Lee
@faithylee
I resolve customer concerns and build client relationships across customer support, sales, and HR operations.
NigeriaWhat I'm looking for
I've supported customers at FADNAC LTD through phone, email, and chat, resolving service concerns, documenting CRM interactions, and following up on escalated issues.
At 3Js Hotels & Apartments, I progressed from front office and sales work into Human Resources management, coordinating recruitment, interviews, onboarding, employee records, and official correspondence.
I'm passionate about outstanding customer experiences and bring active listening, complaint resolution, appointment scheduling, and high-volume call-handling experience.
Experience
Work history, roles, and key accomplishments
Customer Experience Representative (Remote)
FADNAC LTD
Jan 2026 - Present (7 months)
Managed inbound and outbound customer interactions via phone, email, and chat. Resolved complaints professionally while maintaining customer satisfaction and documented interactions using CRM software.
Education
Degrees, certifications, and relevant coursework
Faithy hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Faithy?
You can contact Faithy and 90k+ other talented remote workers on Himalayas.
Message FaithyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
