Faith Onome
@faithonome
I lead daily operations, improve cross-team delivery, and build accountable teams through KPIs and clear execution.
NigeriaWhat I'm looking for
At PU Digital Merchants Ltd (PU Exchange Services), I manage day-to-day operations across onsite and remote teams, aligning execution with organizational objectives.
I've improved cross-team coordination, developed department-level KPIs, managed shift schedules, and prepared performance reports that support data-driven decisions and stronger service delivery.
My experience also spans executive support, sales, marketing, customer service, and business management, with a focus on client retention, process improvement, and reliable operational coordination.
Experience
Work history, roles, and key accomplishments
Head of Operations
PU Digital Merchants Ltd
Sep 2023 - Present (3 years)
Supervise day-to-day operations across teams, ensuring strategic execution of tasks assigned to onsite and remote teams. Liaise directly with senior management to align operational execution with organizational objectives.
Education
Degrees, certifications, and relevant coursework
Delta State University
Bachelor of Science, Marketing
Grade: Second Class Upper Division
Bachelor of Science in Marketing from Delta State University, graduating with Second Class Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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