Cyril Okeahialam
@cyrilokeahialam
Operations Manager focused on streamlining operations, leading teams, and delivering exceptional customer service.
NigeriaWhat I'm looking for
I’m a results-driven Operations and Administrative Professional with over 6 years of progressive experience spanning sales, team leadership, and operations management. I coordinate day-to-day business operations, supervise staff, and streamline administrative processes to maintain high service standards and compliance.
I’ve managed operational records, improved team coordination and workplace productivity, and supported inventory tracking to enhance efficiency. I’m also strong in workflow optimization, customer relationship management, and administrative reporting—backed by proficiency in Microsoft Office Suite and digital documentation practices.
Experience
Work history, roles, and key accomplishments
Operations Manager
El-Baba & Partners Limited
Jan 2018 - Jan 2020 (2 years)
Managed day-to-day operations with minimal supervision to ensure service delivery and compliance with company policies. Supervised staff, coordinated administrative processes and records, addressed customer concerns, and supported inventory tracking and process improvements.
Team Lead
El-Baba & Partners Limited
Jan 2016 - Jan 2018 (2 years)
Supervised team members and coordinated daily operational activities to support business targets. Monitored staff performance, implemented operational procedures, and prepared operational reports and updates for management.
Sales Representative
El-Baba & Partners Limited
Jan 2014 - Jan 2016 (2 years)
Promoted company products and services to prospective and existing customers while maintaining strong customer relationships. Identified customer needs, recommended solutions, supported sales target achievement, and maintained accurate customer and sales records.
Education
Degrees, certifications, and relevant coursework
Chosen International Secondary School
Senior Secondary School Certificate (WAEC), Secondary Education
Earned a Senior Secondary School Certificate (WAEC) from Chosen International Secondary School in Owerri.
Staff Nursery and Primary School
First School Leaving Certificate (FSLC), Primary Education
Earned a First School Leaving Certificate (FSLC) from Staff Nursery and Primary School in Port Harcourt.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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