Faith Obed

I am an outstanding Customer Service Representative with over three years of hands-on experience in managing inbound and outbound calls, resolving client queries, and driving product sales. My keen interest lies in delivering exceptional customer experiences, quickly resolving issues, and providing tailored solutions that enhance client satisfaction. I pride myself on my ability to build lasting customer relationships through clear communication and a tech-savvy approach.

At Tuliquid Exchange Enterprises, I have successfully handled inbound calls and emails, resolving customer issues with professionalism and empathy, which has resulted in increased customer satisfaction. I collaborated with the sales team to convert 85% of inquiries into successful service usage, contributing to the company's revenue growth. My dedication to exceeding performance metrics has earned me recognition as a top performer within my team, and I continuously strive to maintain a customer-centric communication style.