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Fahad Ahmed

@fahadahmed6

Client Success Manager at Cinco360 LLC who managed a $100K+ monthly retainer portfolio and built client automation systems.

Pakistan

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At Cinco360 LLC, I led five Client Success Managers overseeing a $100K+ monthly retainer portfolio across 25 accounts. We maintained full client retention and monthly feedback scores above 4.5/5.

I also built and administered GoHighLevel CRM ecosystems for client accounts, including lead pipelines, automated follow-up workflows, appointment booking systems, and campaign dashboards.

At Carpediem, I managed a portfolio of 5–8 digital services clients and coordinated a team of eight specialists. I maintained zero involuntary churn during my time there.

As an independent AI Automation Developer, I built an affiliate marketing automation system using Claude AI and n8n, and connected Google, Meta, and TikTok Ads APIs through MCP. I also developed a custom Sitebridge API and automated small-business lead follow-up and CRM workflows.

Experience

Work history, roles, and key accomplishments

Current

AI Automation Developer

Current

Freelance / Independent

May 2026 - Present (5 months)

Built end-to-end affiliate marketing automation system using Claude AI and n8n, covering site setup, product/coupon data entry, AI-generated daily content, and full paid ad management. Developed custom Sitebridge API and automated follow-up/CRM systems for small businesses.

Claude AI N8n Higgsfield Google Ads APIs Meta API TikTok API MCP API Integration CRM Automation

Senior Client Success Manager

Cinco360 LLC

Jan 2024 - Apr 2026 (2 years 3 months)

Led a team of 5 Client Success Managers overseeing a $100K+ combined monthly retainer portfolio of 25 accounts across digital marketing, web development, CRM, graphic design, and creative services. Supervised a 16-person cross-functional production team and built GoHighLevel CRM ecosystems.

Client Success Account Management Team Leadership GoHighLevel CRM Escalation Management Retention QBRs Stakeholder Communication

Client Success Manager

Carpediem

Jan 2023 - Dec 2023 (11 months)

Managed a portfolio of 5–8 clients on monthly digital services retainers, serving as the sole point of contact for all deliverables, timelines, and satisfaction metrics. Led a team of 8 specialists and conducted end-of-month satisfaction reviews targeting 4.5/5 star ratings.

Client Success Account Management Team Leadership Retention Satisfaction Review Management Risk Management Cross functional Coordination

Account Manager

Startups Pakistan

Apr 2020 - Jan 2023 (2 years 9 months)

Managed 10 end-to-end ecommerce client accounts across Amazon (FBA/FBM), Shopify, Walmart Marketplace, and TikTok Shop, overseeing the full client lifecycle from account creation through product launch and ongoing account management. Coordinated specialist teams and maintained strict account health across all platforms.