At MediterraneanShippingCompanyMSC, I lead the Data Quality & customer services team supporting local and international accounts. I review daily workflows and oversee customer onboarding and data validation in SAP to help prevent operational errors and shipment delays.
Previously, as a Senior Data Quality & Customer Service Specialist at MediterraneanShippingCompanyMSC, I reviewed shipment contracts and corrected data issues before execution, reducing operational correction costs. I also used TMS to track service requests, shipment updates, and documentation flow across regions.
At MediterraneanShippingCompanyMSC, I prepared performance and trade reports as a Marketing Information Analyst to support pricing, volume, and profitability decisions. Earlier, as an Auditor & Accountat at RSMi-MagdyHashishoffice, I assessed controls and prepared audit reports.
