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Ezrah Gualberto

@ezrahgualberto

App/Cloud Support Associate at Accenture supporting clients and development through Unix and Python scripting.

At Accenture Inc., I provide support to clients and the development team as an App/Cloud Support Associate. I help address customer problems and support implementation and testing.

My work includes backend scripting using Unix and Python, along with administrative tasks and email management.

At ACM Business Solutions Inc., I reconciled bank records for branches, monitored deposits, and topped up designated amounts based on branch deposits.

At Concentrix, I supported front office positions with administrative duties including inventory management, billing, document organization, and securing clients' personal information. I hold a Bachelor of Science in Information Technology from STI FAIRVIEW.

Experience

Work history, roles, and key accomplishments

Current

App/Cloud Support Associate

Current

Accenture Inc.

May 2022 - Present (4 years 6 months)

Provided support for clients and the development team, taking control of customer problems. Handled implementation, testing, and support through backend scripting using Unix/Python, along with admin tasks and email management.

Unix Python Server side Scripting Implementation Testing Technical Support Email Management

Accounting Staff

ACM Business Solutions Inc.

Jun 2020 - Mar 2022 (1 year 9 months)

Reconciled bank records for each branch and monitored deposits. Managed emails and topped up designated amounts based on branch deposit amounts.

Bank Reconciliation Deposit Tracking Email Management Attention To Detail

Back Office Support

Concentrix

Sep 2019 - Apr 2020 (7 months)

Provided support to front office positions and performed administrative duties such as inventory management, billing, and organizing documents. Secured personal information of clients.

Inventory Management Billing Document Organization Data Security