Ezgi Safak

I’m a Customer Service Representative based in Türkiye, currently supporting airline operations in English. I focus on clear communication, reliable follow-through, and making sure customers feel heard and supported.

From January to May 2024, I worked in Patient Support for health tourism, where I interpreted between English and Turkish. I helped ensure smooth interactions and understanding during patient journeys.

Before moving into customer-facing roles, I earned my Doctor Of Veterinary Medicine from Uludağ University. I also completed a visiting student term at the University of Veterinary Medicine Budapest, which strengthened my international, cross-cultural communication mindset.

In my work, I bring strong operational communication skills using tools like Google Workspace and Microsoft Office. I enjoy roles where responsiveness, empathy, and accurate information matter—and where I can keep improving the customer experience.