Open to opportunities

Ezeoshim Precious

@ezeoshimprecious

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Customer service professional specializing in enrollment and regulatory liaison.

Nigeria

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What I'm looking for

I seek a role where I can leverage client-facing, enrollment, and regulatory coordination skills in a collaborative, growth-oriented environment that values clear communication, process improvement, and customer satisfaction.

I am a customer service professional with over three years of experience supporting clients, managing enrollments, and coordinating stakeholders to deliver clear, timely service. I excel at translating technical information into accessible explanations and maintaining accurate documentation to ensure operational compliance.

At Proline Energy Resources, I acted as the primary regulatory liaison, coordinating approvals, inspections, and reporting while keeping stakeholders informed and satisfied. At 1010Coding Ltd, I guided prospective students through end-to-end enrollment, resolved inquiries across channels, and supported engagement and retention for an online learning platform.

Hands-on laboratory experience at my university strengthened my attention to detail, data recording, and teamwork; I pair these technical foundations with strong communication and CRM tool proficiency to drive efficient processes and positive customer outcomes.

Experience

Work history, roles, and key accomplishments

Client Service & Regulatory Liaison

Proline Energy Resources Inc.

Jul 2024 - Mar 2026 (1 year 8 months)

Acted as primary liaison with regulatory authorities to secure approvals and inspections, coordinated technical teams and stakeholders, and maintained documentation to ensure compliance and timely project delivery.

& Compliance Client Communication Report Preparation Environmental Sampling Cross Functional Collaboration

Student Laboratory Assistant

Federal University of Technology Akure

Dec 2019 - Nov 2025 (5 years 11 months)

Assisted with laboratory experiments, sample analysis, and equipment maintenance while maintaining detailed experimental records to support research and academic projects.

Sample Analysis Team Collaboration

Enrollment Officer & Customer Service Specialist

1010Coding Ltd

Oct 2020 - Aug 2024 (3 years 10 months)

Served as first point of contact for prospective students, managed end-to-end enrollment processes, and resolved student inquiries to improve engagement and retention.

Customer Support Enrollment management Record keeping

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Akure

Bachelor of Technology, Industrial Chemistry

Activities and societies: Assistant Class Representative; participated in laboratory research assistance and maintained class records.

Completed a Bachelor of Technology in Industrial Chemistry with coursework in organic, physical, analytical, inorganic, environmental chemistry, industrial processes, and quality control.