Eze Nancy

At Miraton Metador Group, I contacted and engaged 244 facility managers to understand service needs, provide support, gather feedback, and maintain productive client relationships.

I assist facility managers and residents with electricity token vending, meter registration requests, and basic vending issues. I handle enquiries, complaints, follow-ups, and service documentation across telephone and digital support channels, escalating matters when needed.

I'm comfortable using Microsoft Excel and digital customer support systems, and I'm actively developing proficiency with modern CRM platforms. I bring clear communication, active listening, attention to detail, and a calm, solution-focused approach to every customer interaction.