Evgeniy Kapiy

Handle three roles simultaneously: manager, logistician, and operator at a Ukrainian agribusiness.
- Manage incoming requests from clients and contractors in a multitasking environment
- Coordinate logistics processes and supplier relationships
- Resolve operational issues and escalate complex cases to leadership
- 4+ years of stable employment in the same position — demonstrated reliability

Ran my own business providing specialized transportation services (grain truck and crane truck).
- Managed full cycle: client acquisition, negotiations, contracts, service quality, accounting
- Supervised a team of 2 drivers
- Independently resolved conflict situations with clients
- Closed the direction due to wartime conditions; sole proprietor status remains active

Launched and scaled a food delivery business from scratch to a fully operational entity. Managed a team of 12 people, set up order intake automation and social media presence, and handled accounting, P&L, and margin control.

Launched and scaled a food delivery business from scratch to a fully operational entity.
- Managed a team of 12 people: couriers, operators, chefs, and SMM specialist
- Set up the order intake automation system and social media presence
- Worked with suppliers, controlled procurement and inventory
- Handled accounting, P&L, and margin control
- Personally resolved customer complaints and non

Worked at several restaurants and cafes while studying for bachelor's and master's degrees.
- As Administrator: organized floor operations, communicated with guests, resolved conflict situations, controlled service quality
- As Cook: worked in a kitchen team, fulfilled orders under pressure, multitasking
- Gained hands-on experience in customer service in the HoReCa industry