Evelyn Charles

I am an adaptable professional with a robust background in financial services, dedicated to enhancing customer satisfaction through exceptional service and administrative support. My experience spans various roles, where I have consistently streamlined operations to ensure compliance and improve overall efficiency.

In my most recent position as a Front Desk Night Audit at Avid Hotel, I was responsible for managing guest check-ins and check-outs during overnight hours, resolving inquiries, and ensuring a seamless experience for all guests. My previous roles as a Customer Service Representative at BMG Insurance Agents & Brokers Ltd. and Bramer Money Transfer have equipped me with the skills to handle customer queries effectively, maintain accurate records, and ensure compliance with regulatory requirements.

I am committed to contributing to organizational success through my problem-solving abilities and keen attention to detail, always striving to exceed expectations and foster positive relationships with customers.