Open to opportunities

Evans Emmanuel

@evansemmanuel

Message

I deliver calm, empathetic customer support grounded in healthcare communication and structured workflows.

Nigeria

Message

What I'm looking for

I'm seeking a remote customer service role where I can provide warm, accurate support across phone, email, and text while following structured workflows, protecting customer information, and resolving issues proactively.

I've supported patients, carers, and healthcare teams at Nnamdi Azikiwe University Teaching Hospital and Optimal Family Medical Centre, creating calm, reassuring experiences during sensitive interactions.

My clinical placements strengthened my ability to communicate clearly, protect confidential information, coordinate high-volume workflows, and follow structured protocols precisely. I bring these habits to phone, email, and text-based customer support, with a focus on ownership and resolving issues before they escalate.

I'm transitioning into remote customer service and am comfortable with Microsoft 365, Google Workspace, VoIP/SMS platforms, CRM and scheduling software, data entry, and documentation.

Experience

Work history, roles, and key accomplishments

Clinical Radiographer Intern

Nnamdi Azikiwe University Teaching Hospital

Apr 2023 - Jul 2024 (1 year 3 months)

Welcomed patients and staff professionally, managed patient data with strict confidentiality, and collaborated with multidisciplinary teams to coordinate care. Followed structured clinical protocols and applied radiation safety regulations meticulously.

Patient Communication Confidentiality Collaboration Radiation Safety Attention To Detail

Clinical Placement Radiographer

Optimal Family Medical Centre

Aug 2023 - Jan 2024 (5 months)

Communicated directly with patients to explain imaging procedures, demonstrating empathy and patience. Researched and managed clinical materials, assisted with scheduling and patient assessment, and ensured compliance with medical regulations.

Patient Communication Empathy Organization Scheduling Risk Management Compliance

Radiographer Intern

Optimal Family Medical Centre

Jun 2020 - Jan 2021 (7 months)

Positioned and served diverse patient groups with care, building strong interpersonal communication skills. Reviewed and accurately filed diagnostic images into patient records, and worked closely with senior radiographers to evaluate patient needs.

Patient Care Interpersonal Communication Documentation Teamwork