Open to opportunities

neal mendoza

@nealmendoza1

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Cybersecurity specialist and helpdesk technician skilled in forensics and penetration testing.

United States

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What I'm looking for

I seek hands-on cybersecurity or IT support roles where I can apply penetration testing, forensics, and desktop support skills in a collaborative, learning-focused team.

I am a cybersecurity specialist and helpdesk technician with hands-on experience in network monitoring, penetration testing, and digital forensics. I combine technical troubleshooting with strong client service to solve complex problems quickly.

I have applied security fundamentals in projects such as a Raspberry Pi ethical-hacking mini-computer and BeEF exploit testing, and I completed a UC Davis Networking and Cybersecurity bootcamp with a CompTIA Security+ voucher.

My work history spans desktop support and inventory control in a fast-paced warehouse, promotional coordination for radio stations, and running my own vehicle-detailing business where I managed branding, scheduling, and customer relations.

I bring resourcefulness, a learning mindset, and teamwork from youth leadership in the U.S. Navy Sea Cadet Corps, plus practical skills across Linux, Windows, scripting, SIEM, and network analysis—ready to contribute to security operations and support roles.

Experience

Work history, roles, and key accomplishments

Current

Promotions Assistant

Current

Cumulus Media

Apr 2024 - Present (1 year 5 months)

Supported promotional campaigns and event coordination for multiple radio stations, managing logistics, client meetings, and vehicle readiness to ensure successful on-site activation. Assisted with deliveries and event setups to drive audience engagement.

Event Coordination Logistics Client Communication Vendor Management Scheduling Operational Support Customer Service

Current

Cybersecurity Specialist

Current

Ace Tire and Axle

Jun 2021 - Present (4 years 3 months)

Provided desktop support and inventory control while operating forklifts in a high-volume warehouse, improving equipment uptime and maintaining accurate stock records. Resolved user software/hardware issues and installed peripherals to support daily operations.

Desktop Support Inventory Management Windows PowerShell Networking

Owner & Vehicle Detailer

M.209Detail

May 2021 - Aug 2023 (2 years 3 months)

Founded and operated a vehicle detailing business, delivering over 250 hours of service and growing a client base through local marketing and online presence. Managed scheduling, branding, and customer relations to maintain repeat business.

Client Acquisition Scheduling Branding Customer Service Marketing Attention To Detail

Volunteer Sea Cadet

U.S. Navy Sea Cadet Corps

Aug 2013 - Jun 2016 (2 years 10 months)

Participated in a youth military program developing leadership, discipline, and teamwork, earning multiple ribbons for community service and leadership contributions. Supported organizational and operational activities during term.

Leadership Teamwork Disciplining Community Service Organizational Skills Mentorship

Education

Degrees, certifications, and relevant coursework

UC Davis Continuing and Professional Education

Certificate, Networking and Cybersecurity

Activities and societies: Bootcamp coursework in system administration, network security, ethical hacking; earned a CompTIA Security+ exam voucher.

Completed a 6-month intensive bootcamp in system administration, network security, and ethical hacking and earned a networking and cybersecurity badge.

Ronald E. McNair High School

High School Diploma, Graphic Design / Programming

Activities and societies: Graphic design projects, Python programming classes, won 1st place at the California State Fair; portfolio work in Adobe Photoshop and Illustrator.

Graduated with a focus on graphic design and introductory programming, including Python coursework and a state fair win for graphic design.