At Tata Consultancy Services, I support Petrobras’s IT BPO project by mapping business processes and contributing to workflow optimization across technology and data-related areas.
I create and maintain Power BI dashboards and management reports, and contribute to process automation using Microsoft Forms. I also use Bizagi, Jira, SAP MM, and MS Project to support process modeling, planning, and operational management.
Previously, as a Management Analyst at MEX TI, I managed IT projects, prepared schedules and cost estimates, and developed process maps. My background also includes finance analysis, IT support, and database reporting.
