Eugenio Becerra

Team Leadership & Mentorship: Directly supervised and mentored a team of 13 members, overseeing daily real estate operations, task distribution, and enforcing QA/governance standards across U.S. portfolios.
Knowledge Architecture & Migration (SSOT): Led the overhaul and migration of unstructured legacy data into centralized Microsoft Lists across 70+ U.S. locations, creating a single source of tru

Translated, edited, and localized materials for NGOs, aviation schools, and marketing agencies.
Partial editor/translator for "Mowbray and the Sharks" by Howard Denson.
Created tailored resumes, wrote website copy, and adapted safety documentation for construction firms.

Delivered technical support and resolved complex scheduling conflicts for national workspace system.
Authored internal onboarding manual covering systems, common errors, and organizational tips.
Mentored and trained 10+ new hires; received top survey ratings (Jan–Feb FY24).

Reduced operational costs by $15K+ within 6 months through audit and vendor renegotiation.
Authored SOPs and internal policy documentation; contributed to social media copywriting.
Championed internal initiatives to improve process and employee engagement. posts
Wrote SOPs and aided management in creating and editing written internal policies

Wrote and implemented SOPs improving logistics and digital asset management.
Delivered desktop support to 250+ employees in Mexico and the U.S.
Coordinated logistics, managed assets, and organized the first company-wide kick-off event.

Handled accounts and licenses for 5000+ users. Primary liaison for U.S.-based client.

Provided bilingual tech support; earned employee of the month (Apr 2019) and led in KPIs for multiple months.

Taught beginner and industry-specific English to college students and media professionals.

Taught beginner and industry-specific English to college students and media professionals.

Pursued a degree in Language Sciences with a focus on Translation and Interpretation.