Eugene User

Designed an AI-driven intake and clarification workflow to identify missing requirements and challenge unrealistic deadlines. Built AI-assisted estimation and optimization capabilities.

Built the company's delivery function from the ground up, defining roles, processes, governance, KPIs, and reporting practices. Led delivery across 3–4 concurrent projects with up to 25+ engineers and average project budgets of $200–300K.

Coordinated delivery across a scaled Scrum setup of 6 teams (~48 engineers, multi-million-dollar annual client budget) while managing 2–3 concurrent client engagements. Facilitated sprint planning, release coordination, requirements clarification, and cross-team dependency alignment.

Founded and operated an outsourcing services company with a team of up to 7 people. Sourced and delivered Fixed Price projects through Upwork and inbound leads generated by the company website.

Translated product vision into delivery roadmaps and actionable development plans. Coordinated a cross-functional development team across feature planning and infrastructure decisions.

Focused on team setup, software delivery, technical coordination, and early-stage product development.

Earned an Engineer's Degree in Computer Science.

Certified as a Professional Scrum Master I.

Certified as a Professional Scrum Product Owner I.