Ethan Anderson
@ethananderson
I improve specialty pharmacy operations through accurate dispensing, patient support, and prescription data management.
What I'm looking for
At Atlassian, I've progressed from Junior Pharmacy Technician to Senior Pharmacy Operations Technician, supporting specialty medication dispensing, prescription processing, and patient care.
I manage high-volume specialty prescription workflows with 99.8% preparation accuracy, reduced data-entry errors by 15%, and helped improve workflow efficiency by 20%. I use RxNova, ScriptMed, CRM systems, and Excel to track orders, maintain compliant records, and identify ways to strengthen medication adherence.
I'm committed to clear, empathetic patient and provider communication, HIPAA compliance, and training technicians to deliver reliable specialty pharmacy support.
Experience
Work history, roles, and key accomplishments
Senior Pharmacy Operations Technician
Atlassian
Jan 2023 - Present (3 years 7 months)
Managed medication dispensing workflows ensuring 99.8% accuracy in specialty prescription preparation. Coordinated inbound patient and provider calls, utilized RxNova and CRM software, and implemented quality assurance checks to support regulatory compliance.
Pharmacy Technician
Atlassian
Feb 2021 - Jan 2023 (1 year 11 months)
Processed specialty medication orders with a focus on accuracy and timeliness, contributing to a 10% reduction in turnaround time. Engaged with patients and providers via phone, maintained electronic records, and monitored inventory levels.
Pharmacy Technician Associate
Atlassian
Nov 2019 - Jan 2021 (1 year 2 months)
Supported pharmacists in preparing and dispensing specialty medications, entering prescription orders with high accuracy. Handled patient and provider inquiries via phone and maintained inventory records.
Junior Pharmacy Technician
Atlassian
Jul 2018 - Nov 2019 (1 year 4 months)
Assisted in the preparation and dispensing of medications under pharmacist supervision, processing prescription orders and maintaining records. Responded to inbound calls and supported inventory management.
Education
Degrees, certifications, and relevant coursework
University of Washington
Bachelor of Science, Informatics
2016 - 2018
Bachelor of Science in Informatics from the University of Washington, completed from 2016 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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