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Ethan Anderson

@ethananderson

I improve specialty pharmacy operations through accurate dispensing, patient support, and prescription data management.

United States
Message

What I'm looking for

I'm looking to take ownership of specialty pharmacy operations, improve dispensing accuracy and patient adherence, and contribute to high-quality, compliant patient care through process improvement and continuous learning.

At Atlassian, I've progressed from Junior Pharmacy Technician to Senior Pharmacy Operations Technician, supporting specialty medication dispensing, prescription processing, and patient care.

I manage high-volume specialty prescription workflows with 99.8% preparation accuracy, reduced data-entry errors by 15%, and helped improve workflow efficiency by 20%. I use RxNova, ScriptMed, CRM systems, and Excel to track orders, maintain compliant records, and identify ways to strengthen medication adherence.

I'm committed to clear, empathetic patient and provider communication, HIPAA compliance, and training technicians to deliver reliable specialty pharmacy support.

Experience

Work history, roles, and key accomplishments

AT
Current

Senior Pharmacy Operations Technician

Atlassian

Jan 2023 - Present (3 years 7 months)

Managed medication dispensing workflows ensuring 99.8% accuracy in specialty prescription preparation. Coordinated inbound patient and provider calls, utilized RxNova and CRM software, and implemented quality assurance checks to support regulatory compliance.

Education

Degrees, certifications, and relevant coursework

University of Washington logoUW

University of Washington

Bachelor of Science, Informatics

2016 - 2018

Bachelor of Science in Informatics from the University of Washington, completed from 2016 to 2018.

Tech stack

Software and tools used professionally

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