Tracy Nutter
@tracynutter
Certified pharmacy technician with 24 years’ specialty pharmacy experience, skilled in claims, data entry, and patient/provider communication.
United StatesWhat I'm looking for
I’m a certified and licensed Pharmacy Technician with 24 years of experience and 20 years in Specialty Pharmacy. I combine strong customer service and clear communication with deep, hands-on specialty workflow knowledge—from releasing holds to transfers and accurate documentation review.
In recent roles, I’ve supported remote data entry while serving as a SME, handling inbound and outbound transfers, releasing holds, and providing patient communication. Earlier experience includes insurance resolution, Rx claim work, high-volume calls, VIP client order management from beginning to end, imaging, and verbal prescriptions with strong provider and patient phone skills.
Experience
Work history, roles, and key accomplishments
Senior Certified Pharmacy Technician
Optum
Oct 2022 - Apr 2026 (3 years 6 months)
Served as a subject matter expert for specialty pharmacy operations, releasing holds and managing inbound/outbound transfers while communicating with patients via remote data entry.
Specialty Pharmacy PA Specialist
Walmart Specialty Pharmacy
Nov 2019 - Sep 2022 (2 years 10 months)
Handled insurance resolution and performed data entry while managing high-volume calls as a PA Specialist in specialty pharmacy.
BriovaRX Certified Pharmacy Technician
BriovaRX Specialty Pharmacy
Jan 2018 - Aug 2019 (1 year 7 months)
Supported VIP clients by managing orders end-to-end and communicating with clients and patients as a Certified Pharmacy Technician.
Envolve Pharmacy PA Specialist
Envolve Pharmacy Solutions
Apr 2017 - Jan 2018 (9 months)
Completed insurance resolution and Rx claim support while speaking with providers as a Pharmacy PA Specialist.
CuraScript Certified Pharmacy Technician
CuraScript Specialty Pharmacy
Nov 2006 - Feb 2012 (5 years 3 months)
Performed data entry and imaging, handled verbal prescriptions, and supported providers and patients with strong phone communication as a Certified Pharmacy Technician.
Education
Degrees, certifications, and relevant coursework
Boone High School
High school diploma, General Studies
Completed general studies at Boone High School and earned a high school diploma in 05/1984.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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