Esther Otene

I am a dedicated Customer Support Representative with a proven track record in delivering exceptional service and innovative solutions. With experience at Tizeti Networks, I manage projects and coordinate resources to ensure customer satisfaction. My role involves responding to inquiries, resolving complaints, and providing support across various channels, including email, phone, and social media.

My analytical skills enable me to assess client needs effectively, and I take pride in my ability to meet and exceed Key Performance Indicators (KPIs). I have been recognized as Employee of the Month multiple times, reflecting my commitment to maintaining a friendly and professional demeanor even in challenging situations. I am passionate about continuous learning and self-improvement, always seeking ways to enhance processes and drive optimization.