At Tizeti Network Limited, I answer more than 130 calls a day and work through over 100 support tickets, replying in about three minutes on average.
I resolve billing disputes and service complaints within SLA targets. By spotting accounts with slipping usage or payments and calling customers with an offer, I help keep 99 percent of customers with the company.
At Spring Life Assurance Plc, I answered client questions about policies and accounts, processed policy and claims paperwork, and kept confidential records accurate.
