Linah Sammy
@linahsammy
Customer service professional with quality inspection experience and strong interpersonal skills.
KenyaWhat I'm looking for
I am a motivated customer service professional with experience in retail customer support and garment quality inspection, known for strong interpersonal skills, problem-solving, and a results-oriented approach. I have a track record of handling customer inquiries, resolving complaints, managing POS transactions, and ensuring product quality to meet specifications.
I adapt quickly to new environments and work well under pressure, contributing to team goals and continuous improvement. I seek opportunities where I can apply my dedication, integrity, and leadership abilities to support organizational objectives and grow professionally.
Experience
Work history, roles, and key accomplishments
Quality Checker
Royal Apparel EPZ Ltd
Jan 2024 - Apr 2025 (1 year 3 months)
Inspected garments for defects and enforced quality standards, documented defective products, and collaborated with production to resolve quality issues, ensuring adherence to customer specifications.
Shop Assistant
Nakumatt Holdings Ltd
Jan 2013 - Dec 2017 (4 years 11 months)
Assisted customers with inquiries and purchases, handled complaints and cash transactions, maintained stock displays and participated in inventory control to support daily sales targets.
Education
Degrees, certifications, and relevant coursework
Rocky Driving School
Driving License (Class E), Driving
2013 - 2013
Completed Class E driving license training and obtained a driving license in 2013.
Agape School of Professional Studies
Certificate, Computer Studies
2011 - 2011
Completed a Certificate in Computer Studies from Agape School of Professional Studies in 2011.
St. Stephens Secondary School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2005 - 2008
Grade: C-
Completed secondary education and attained the Kenya Certificate of Secondary Education (KCSE) with a mean grade of C- in 2008.
Musini Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
2002 - 2004
Grade: 353
Completed primary education and attained the Kenya Certificate of Primary Education (KCPE) with 353 marks in 2004.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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