Esther Mulili

I am a healthcare administrative and virtual assistant with over three years of experience supporting clinical teams, managing medical records, and coordinating patient onboarding. I prioritize accuracy, confidentiality, and empathetic patient communication in every task.

At Emory Hospital I managed scheduling, EMR documentation, and multi-party coordination between providers, insurers, and patients, ensuring timely appointments and compliance with privacy standards. My role required real-time communication and problem-solving to resolve patient queries efficiently.

Previously, as a research assistant I collected and maintained data using tools such as Excel, KOBO Collect, and SurveyCTO, coordinated stakeholders' schedules, and upheld strict data confidentiality. I also have hands-on clinical experience from a nutrition internship, performing assessments and supporting care plans.

I hold a BSc in Food Nutrition and Dietetics and certificates in medical coding and virtual assistance. I bring strong technical proficiency in MS Office, Google Workspace, CRM platforms, and EMR systems, and I am motivated to contribute to remote or hybrid healthcare teams that value accuracy, compliance, and patient-centered service.