At New Soweto Market, I independently manage two clothing retail stands, handle customer inquiries and negotiations, and maintain financial, inventory, and daily sales records.
I use psychology-based sales and communication techniques to engage customers and build long-term relationships. I also resolve customer issues professionally.
At Golden Peacock Hotel, I served as a Waitress, managing customer requests and transactions in a busy hospitality environment. I completed Registered Nurse Diploma coursework at Lusaka Institute of Applied Sciences, with my final examination pending, and hold certifications in occupational health and safety and fire safety management.
