Esther Amiye

Provide front-line customer service during health outreach programmes, welcoming clients, answering questions and guiding them through service points. Deliver health care support to clients while maintaining a courteous, patient and empathetic approach.

Provide remote administrative support including scheduling, email management and document preparation. Act as liaison between management, clients and partners, responding to enquiries promptly and professionally.

Responded to customer enquiries via phone, email and chat, providing accurate information and timely support. Handled customer complaints and resolved issues, escalating complex cases to the appropriate team where necessary.

Served as a customer service and health care provider during an outreach programme, attending to clients and responding to their needs. Supported the sterilisation unit, ensuring instruments were properly processed, organised and ready for use.

Coordinated registration and administrative operations for 1,000+ clients. Supervised and scheduled registration officers and support staff, ensuring accurate data entry and document verification.

Registered patients and maintained digital and paper records. Assisted with documentation for pre- and post-operative procedures.

Entered and maintained accurate client records. Assisted with filing, form management and administrative logistics.

Maintained daily administrative logs and inventory documentation. Prepared monthly reports for audits, compliance and quality assurance.

Managed client registration and confidential record systems. Entered, verified and maintained attendance and impact data.

Ongoing WordPress Website Development training with La Skill, expected to continue beyond 2025.

Ongoing practical field and office training in Data Analysis.

Specialist Diploma in Advanced Medicare from the City & Guilds of London Institute in 2020.

Completed Community Health Administration training with Aiductess Health Foundation in 2019.

Completed Advanced Virtual Assistant Training with Tech and Remote Job Academy.

Completed Micronutrient Distribution and Documentation training with Vitamin Angels USA in 2021.

Completed Outreach and Administrative Training with World Surgical Foundation in 2024 and 2025.

Completed Basic Life Support training with Florence Academy.