Esther Akpan Akpan
@estherakpanakpan
Banking relationship manager driving deposit growth and digital onboarding through client-focused service.
NigeriaWhat I'm looking for
I’m a relationship-focused banking professional with practical experience in customer engagement, deposit mobilization, and financial product promotion. At Wema Bank NG Plc, I build and maintain client relationships to drive deposit growth, mobilize new customers through field engagement and referrals, and educate clients on digital banking platforms while supporting onboarding and KYC-compliant account opening. I also resolve customer inquiries quickly to improve satisfaction and retention, consistently working toward performance targets.
Before banking, I strengthened my marketing and sales foundation through roles in real estate and telecommunications, including promoting products, handling negotiations and closings, and generating leads using proposals and social media. I’ve also developed people-centered communication and problem-solving through experience as an Agric Extension Officer, training farmers and facilitating knowledge sharing, and through teaching support as an Assistant Class Teacher during NYSC. I bring a proactive, adaptable approach—committed to service excellence in dynamic customer-facing environments.
Experience
Work history, roles, and key accomplishments
Marketing Associate
Wema Bank Ng Plc
Aug 2023 - Dec 2024 (1 year 4 months)
Built and maintained client relationships to drive deposit growth and onboard customers to digital banking platforms. Coordinated account opening with KYC compliance, and resolved customer inquiries to support satisfaction and retention.
Marketing Executive
Benjaden Homes
Dec 2020 - Dec 2021 (1 year)
Promoted real estate investment products to new and existing clients, handling negotiations and deal closing. Prepared marketing proposals using social media for lead generation and supported documentation for property acquisitions.
Agric Extension Officer
N-Power
Nov 2018 - Nov 2020 (2 years)
Trained farmers on improved farming and pest control techniques, and supported access to quality seeds and farming inputs. Facilitated farmer group meetings, assisted with marketing produce, and monitored/reporting on project progress.
Canvasser
Airtel Enterprise Business
Dec 2017 - Nov 2018 (11 months)
Promoted Airtel network services by engaging individuals and businesses, explaining service plans and benefits, and distributing promotional materials. Registered customers, assisted with sign-up, met sales targets, maintained interaction records, and reported market and competitor trends.
Assistant Class Teacher
Pilgrim Baptist Grammar School
Assisted Business Studies students with core topics such as trade, money, and business organization. Supported lesson preparation and helped guide students during classwork and group activities.
Sales Executive
Multi Choice Sales Outlet (GOTV)
Assisted customers in selecting suitable GOtv packages and handled activations, renewals, and basic technical support. Recorded daily sales and promoted offers to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Master of Science in Marketing, Marketing
M.Sc. in Marketing at the University of Nigeria, Nsukka (in view).
University of Uyo
Bachelor of Science in Marketing, Marketing
B.Sc. in Marketing from the University of Uyo, completed in 2016.
Availability
Location
NigeriaAuthorized to work in
Job categories
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