ester veliu

Manage relationships and communication with pharmacies and healthcare professionals; promote pharmaceutical products and facilitate client orders; process and follow up on orders, invoices, and payments; manage client and sales information through the company's internal system; monitor stock availability and contribute to achieving sales targets.

Managed client communications via email, phone, and social media; organised and tracked administrative documentation, deadlines, and follow-ups; guided clients through complex administrative processes for UK, US, and Canada visa applications; coordinated with internal teams for efficient case handling; verified documentation accuracy and compliance.

Performed administrative tasks including invoicing, record keeping, and document management; coordinated procurement processes and maintained communication with suppliers; prepared documentation for institutional applications and client proposals; organised meetings and interacted with institutional stakeholders; managed inventory tracking and stock control.

Managed appointment scheduling and daily calendars, served as first point of contact for client inquiries, and provided administrative support including data entry and file organisation.

Pursuing a degree in Business Administration at SSBM Geneva from 2024 to 2026.