Looking for a job

Vjollca Toci

@vjollcatoci

Message

Patient coordinator at HMC in dental tourism, supporting international patients from enquiry through treatment.

Albania

Message

What I'm looking for

I’m looking for healthcare support, patient coordination, or dental clinic administrative work, where I can keep developing within a healthcare environment.

At HMC, I managed the patient coordination process from initial enquiry to treatment completion, supporting international patients throughout their dental treatment journey.

I communicated with patients in English and Italian, coordinated appointments and treatment schedules, and followed up with patients. I also liaised with dentists and healthcare professionals to support smooth clinic operations.

At HMC, I assisted patients with treatment information, travel arrangements, and administrative procedures. I managed patient records, documentation, and clinic-related administrative systems.

As Office Manager at BALFI Group, I coordinated daily office operations, schedules, and administrative records. I’m currently pursuing Dentistry studies and am interested in patient support and healthcare administration.

Experience

Work history, roles, and key accomplishments

Patient Coordinator

HMC.com

Handled international patient communication in English and Italian, coordinated end-to-end dental treatment, and managed clinic operations and appointment scheduling.

International Patient Communication Dental Treatment Coordination Clinic Operations Appointment Management Patient Follow Up Administrative Support Healthcare Software Patient Records Management Office Management Workflow Coordination

Patient Coordinator

HMC

Managed the full patient coordination process, from initial enquiry to treatment completion. Communicated directly with international patients in English and Italian, coordinated dental appointments, and liaised with dentists and healthcare professionals.

Patient Communication Patient Coordination Appointment Scheduling Healthcare Administration International Patient Communication Dental Treatment Coordination Clinic Operations Patient Follow Up Healthcare Software Patient Records Management

Office Manager

BALFIN Group

Coordinated daily office operations and administrative activities, managed schedules and appointments, and maintained accurate administrative records.