
vjollca Toci
@vjollcatoci1
Patient coordinator at HMC in dental tourism, coordinating international patients from their first enquiry through treatment completion.
What I'm looking for
At HMC, I managed the patient coordination process from the initial enquiry through treatment completion. I communicated with international patients in English and Italian, coordinated appointments and follow-ups, and liaised with dentists and healthcare professionals.
As Office Manager at BALFIN Group, I coordinated daily office operations, schedules, and administrative records. I’m currently pursuing Dentistry studies and am interested in patient support and healthcare administration.
Experience
Work history, roles, and key accomplishments
Office Manager
BALFIN Group
Coordinated daily office operations and administrative activities, managed schedules and appointments, and maintained accurate records. Supported team coordination and efficient workflow management.
Patient Coordinator
HMC
Managed the full patient coordination process, from initial enquiry to treatment completion. Communicated directly with international patients in English and Italian, coordinated dental appointments and follow-ups, and liaised with dentists and healthcare professionals.
Patient Coordinator
HMC.com
Served as Healthcare & Dental Operations Specialist, International Patient Coordinator, and Dental Administration/Patient Support. Handled international patient communication in English and Italian, end-to-end dental treatment coordination, clinic operations, and patient follow-up.
Education
Degrees, certifications, and relevant coursework
La Griffe Academy
Diploma, Fashion Design
2025 - 2026
Diploma in Fashion Design from La Griffe Academy, Italy, spanning 2025 to 2026.
Albanian University
Master's Degree, Banking Management
Master's degree in Banking Management from Albanian University, completed in 2015.
Albanian University
Bachelor's Degree, Finance and Banking
2013 -
Bachelor's degree in Finance and Banking from Albanian University, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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